At TAILTRAIL, we aim to make every delivery simple, reliable, and hassle-free. Below you’ll find everything you need to know about order processing, shipping times, tracking, and international delivery.
Processing Time
Orders are typically processed within 1–3 business days after confirmation.
Once your order has shipped, you’ll receive an email with tracking details.
Shipping Rates & Delivery Times
-
Standard Shipping: 5–7 business days
$4.99 for orders under $50, free for orders over $50 -
Express Shipping: 2–3 business days
$9.99 -
Overnight Shipping: Next business day
$19.99 for orders placed before 1 PM EST
International Shipping
TAILTRAIL ships to selected international destinations, including:
- Canada: 5–10 business days
- United Kingdom: 7–14 business days
- Australia: 10–15 business days
- European Union: 7–14 business days
International shipping rates are calculated at checkout based on destination and package weight.
Order Tracking
Once your order ships, you’ll receive a tracking number by email.
Please allow 24–48 hours for tracking information to update in the carrier’s system.
Shipping Delays
Delivery times may occasionally be affected by:
- Holidays and peak seasons
- Weather conditions
- Carrier delays
- Customs processing
- Other circumstances outside our control
We appreciate your patience if an unexpected delay occurs.
Need Help?
If you have questions about shipping, delivery, or tracking your order, please contact TAILTRAIL Customer Support.